Survey
We come out, measure up and talk honestly about what’s possible and what it’s likely to cost. If we think the idea won’t work, or won’t be worth the money, we say so at this stage rather than after you’ve paid for drawings.
How we work
Five stages, and you always know which one you're in.
Most of what goes wrong on a building job goes wrong before anyone picks up a trowel. We get the detail right at the start, so you have a clear price from day one, and nothing is added without your say-so.
Drawings
The right architect is key to a successful project, so come to us first. We’ll put you in touch with one from our trusted list, matched to your project, whose designs we know we can turn into reality. Structural drawings, planning applications and Building Regulations submissions follow from there. Already have an architect? We’ll build from their drawings just as happily.
Clear quote
An itemised written price for the work we’ve surveyed and agreed with you, so you can see what each part of the job costs from day one. Building work can turn up the unexpected once walls and floors are opened up, and plans sometimes change along the way. When that happens we explain it, price it and agree it with you before any extra work goes ahead.
Build
A start date, a written programme and a named contact for the whole job. Floors sheeted, dust extraction on every cut, and the site swept at the end of each day.
Handover
Certificates, guarantees and sign-off collected in one file, including the Building Control completion certificate where the work needs one, which your solicitor will ask for when you sell.
Straight answers
Before you commit
Can you recommend an architect?
Yes, and we’d encourage you to talk to us before you appoint one. Over the years we’ve built for a handful of architects we trust, from the first sketch to completion. We’ll suggest the one best suited to your project, and because we already work well together, their designs come to us ready to build.
What is actually included in your quote?
Everything we’ve surveyed and agreed with you: labour, materials, plant, waste and the trades needed to complete it. Anything that can’t be known until work starts, such as what is behind a wall or under a floor, we point out up front so it doesn’t come as a surprise.
What if the price needs to change?
We can only price what we can see, so occasionally something unforeseen turns up, or you decide to add to the job. Either way, we talk it through with you, give you a price and only go ahead once you’ve agreed. Nothing is added to your bill without your say-so.
How do payments work?
Payment is staged against the programme, not taken up front. Stages are agreed in writing before we start, and each one is due once that part of the work is complete.
Will the same people be on site every day?
Nearly every trade is on our own books, so the faces on your job stay the same. You get one named contact for the whole build rather than a different subcontractor to chase each week.
What happens if something goes wrong after you finish?
Call us. Our work is guaranteed, and supplied and fitted double glazing carries a ten-year insurance-backed guarantee through the Glass and Glazing Federation, so that cover stands independently of us.
How disruptive is the work going to be?
Honestly, some. But we sheet floors, use dust extraction on every cut, and sweep the site at the end of each day. Cleanliness is the single thing customers mention most often in our reviews.
Get started
Tell us what you’re thinking of building.
Send a couple of photos and a rough idea of what you want. We’ll tell you straight whether it’s realistic, and roughly what it costs, before anyone books a survey.